Our objective is to remove, as far as we are able, the stress associated with providing catering on your own premises. The ordering process itself must be simple and quick with personal help, when needed. We want you to be able to relax once that order is placed, confident in the knowledge that the order will arrive on time and that the food will be to a high quality. We understand these issues and are committed to delivering them.
Experience
Trenchers has prepared and delivered catering to the Midlands and West Midlands area for nearly 20 years and we are committed to offering a highly professional, but friendly service.
Variety
We are dedicated to making innovative, interesting food and we will promote this by modifying our menus. While the ingredients we use are simple and easily recognisable, we always try to provide a good variety on each buffet menu, so that your guests will be guaranteed a choice of food that they will like.
Quality
We make good food. Our raw materials are excellent; freshly baked and interesting breads, free range eggs, real not processed meats and, of course, the freshest salads and fruits delivered daily.
Safety
The safety of the food delivered to you is of paramount importance. All our food procedures have been scrutinised by our local Environmental Health Officers – the business has a 5-star hygiene rating (the highest there is!) – and we commission our own third party Food Safety Audit. Your food will of course be delivered in a refrigerated van.
Sustainability
We are strong promoters of sustainability and are working to achieve many Social, Environmental and Economic objectives. We encourage our suppliers and clients to adopt sustainable practices and the use of sustainable materials.
Delivery Confidence
We know that confidence in the delivery is of most importance to you. Will it arrive on time?? Did they get my order?? Will it arrive at all??? We confirm receipt of all orders by email showing all details of the order. You therefore know we have received it and you can confirm the order matches what you require.
Communication
All that planning cannot however remove the uncertainty of the traffic around the Midlands. If our driver is jammed the least we can do is make sure you know about it as quickly as possible. Our drivers all carry mobile phones and we will ring you if they have a problem.